Porfolio Service Analyst, Officer

  • State Street
  • London, UK
  • Jan 20, 2020
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Description

State Street IMS is responsible for outsource service provision through leading edge technology and services for its clients. SSC has demonstrated excellent success in recent times with major client wins covering in excess of 10 locations worldwide, including UK, Europe, India and USA, for the outsource arrangements of Fund Accounting and Investment Operations. SSC are increasing its talent to support the planning, development and roll-out of the Enterprise project within the Investment Operations arena and require keen and experienced investment operations business professionals to play a key role in the delivery of a successful solution. 

The candidate will contribute to the EMEA Portfolio Services team (supporting 1-2 clients), covering Portfolio Control, Information Delivery, Operational Control Framework, Cash Administration, Transitions, Static Data Management, Front Office Data Control and End Client Reporting functions. 

The team member is required to ensure that all governance activities are being carried out in accordance with standard operating control policy and that all market, internal and client escalation queries are handled in an accurate and timely manner. 

The candidate is also expected to provide analytical support in any new client on-boarding lifecycle as it pertains to our BAU operating model. The candidate will also have to make sure that all aspects of the Team`s activities are considered as part of the onboarding process and participate in BUAT / CUAT / Parallel testing and all other specific tasks that need to be completed ahead of a client conversion. 

Why this role is important to us:

The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS’ tools help our clients make better investment choices and act on growth opportunities.

Join us if making your mark in the financial services industry from day one is a challenge you are up for. 

What you will be responsible for:

As Portfolio Services Analyst you will:

  • Using provided tools, review accounts for issues associated with Portfolio Health.
  • Provide support to the Portfolio Manager on operational issues, provide command and control over inquiries, escalations and activities directly supporting the Front Office.
  • Act as the escalation contact for Client Middle office teams on more complex queries / issues / breaks requiring end to end portfolio services support.
  • For assigned accounts process month end close functions (validate and sign-off on balances, review for non-base balances).
  • Identify data or accounts trends for discussion in group meetings.
  • Interact with all IMS teams (Accounting, Corporate Actions, Trading, Performance)
  • Remain familiar with back-up procedures when system applications and/or transmission problems arise.
  • Build cooperative and professional internal/external relationships achieving group and client goals. Utilize all available resources throughout SSC, not limited to IMS.
  • Prepare oversight reports for audit where applicable.
  • Take ownership of issues to resolution, engage teams as needed to gain consensus. 

What we value:

These skills will help you succeed in this role:

  • Display a culture of individual ownership of tasks to embed a clear individual sense of accountability in performing the role
  • Ensure that the highest level of the Code of Conduct is displayed in your behaviour
  • Provide appropriate management information as required to support business unit decision making
  • Support the ‘Risk Excellence’ culture within the business
  • Adhere to limits of delegation and escalation procedures required by your manager so that you comply with internal policies and external regulations

Experience level of the applicant we want

Some work experience, Graduate