Senior IT Technician

  • Manchester University NHS Foundation Trust
  • Manchester M13, UK
  • Nov 25, 2019
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Description

Be at the centre of an exciting, digitally-enabled future at one of the UK’s largest Acute Trusts.

On 1 October 2017, Manchester University NHS Foundation Trust (MFT) was created from the merger of Central Manchester University Hospitals NHS Foundation Trust (CMFT) and University Hospital of South Manchester NHS Foundation Trust (UHSM). The merger was founded on a desire to deliver significant improvements in health outcomes and healthcare for the people of Manchester and the surrounding areas.

We are the main provider of hospital care to approximately 750,000 people in Manchester and Trafford and the single biggest provider of specialised services in the North West of England. We are also the lead provider for a significant number of specialised services including Breast Care, Vascular, Cardiac, Respiratory, Urology Cancer, Paediatrics, Women’s Services, Ophthalmology and Genomic Medicine.

The Trust comprises of nine hospitals across six separate sites, providing a wide range of services from comprehensive local general hospital care through to highly specialised regional and national services.

Our vision is to improve the health and quality of life of our diverse population by building an organisation that:

  • Excels in quality, safety, patient experience, research, innovation and teaching
  • Attracts, develops and retains great people
  • Is recognised internationally as a leading healthcare provider

Did we mention these are exciting times?

The MFT Group Informatics service must respond quickly and flexibly to the demands of this new organisation, ensuring that we provide multiple services fit for purpose, whilst evolving our capability and tools to deliver an ambitious transformation change programme for the future.

This exciting post will provide an opportunity for you to help develop, support and drive forward the Group Informatics service within the Technology function.

The Group Informatics Technology Function is responsible for the delivery of technical IT services to MFT. It provides technical expertise to maintain the IT Infrastructure to support our clinical and corporate applications.

Technology teams are separated into the following service areas:

  • IT Operations
  • IT Infrastructure
  • Applications
  • Software Development

The IT Operations team are looking to recruit IT Support Staff who will be able to make a significant contribution within a demanding support environment.

An exciting opportunity has arisen for a dynamic and motivated individual to apply for the post of Senior IT Technician. You will be part of an energetic, experienced and innovative support team constantly developing and implementing existing and new technology. You will be directly involved in the Trust’s efforts to provide the best IT services across a wide variety of specialist hospitals.

Reporting to the IT Support Manager, you will ensure SLA's are proactively managed and maintained to the highest possible standards. The scope & volume of work requires proven technical skills and ensuring a highly organised approach to the operational delivery of end-user devices.

You will need to be forward-looking and have excellent interpersonal and communication skills, a calm positive attitude along with good organisational and high-quality customer service skills. It is important that the post holder is able to multi-task and work under pressure as well as deal with any emergency situations which may arise.

Experience level of the applicant we want

Some work experience, Graduate