We are looking for a Service Operations Analyst to join our Service Operations team in Manchester, Salford Quays!
As the Service Operations Analyst you will be responsible for ensuring the support of the Service Operations team by ensuring the tracking of actions and reporting to drive Service Excellence across Technology.
How will I add value in this role?
What do I need in order to deliver in this role?
1. Strong written, verbal & presentation skills
2. Experience of coordinating teams
3. Excel skills
4. Strong Analytical skills
5. Experience in IT
6. Service Operational approach
7. An excellent Team Player
Be great to also have:
1. ITIL Certified
2. Strong IT background
How will I be rewarded?
We understand the importance of recognising and rewarding our colleagues. In addition to your base salary, you will be provided with a company bonus/commission, pension scheme, private healthcare cover, income protection and life assurance. We also:
On top of all this, you get to choose your benefits flexibly around what works best for you!