Are you looking to start a career in IT? Do you think you'd be able to provide exceptional support and service to our IT users? Are you analytical with a good eye for detail? If so then this could be the role for you.
We're looking for a Junior Systems Support Analyst to join our IT team, in this role you'll support our user community and business systems users on a day to day basis. You'll play an essential part in assisting the annual business lifecycle by providing incident management, data entry, system enhancements and testing. This represents a fantastic opportunity for someone who is looking to build their career in an IT function, but who may have only a limited experience, as we'll be able to help you to develop within your role.
Responsibilities and Duties:
The successful candidate will be someone with a real passion to join an IT function, they'll be exceptionally analytical with a keen eye for detail. It's essential you already have a good understanding of Microsoft applications, including Word and Excel as you'll need to build on this knowledge in order to be effective in your role. Exceptional communication skills are needed, as you'll be working with colleagues across our business, as well as a genuine understanding of what great customer service is. Knowledge of our business systems Starrez and Yardi would be highly advantageous, as well as an understanding of ITIL principles, but is not essential.