Google Inc. CA, USA
Nov 04, 2019Internship
Minimum qualifications: B.S. in Bioengineering/Human Factors/Ergonomics/ Mechanical Engineering, or equivalent practical experience. 3 years of experience or internship in a Human Factors or similar type role. Experience converting research findings into actionable insights for product development. Preferred qualifications: M.S. or Ph.D. in Bioengineering/Human Factors/Ergonomics/ Mechanical Engineering or familiarity working with core-team members in these fields. Understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product development phase. Ability to work independently and prioritize time between multiple projects, and be flexible by adapting to changing schedules and different projects. Ability to understand the strategic impact and how to maintain best practices. Ability to anticipate the needs of team and escalate them to manager. Excellent observational, interpersonal, oral and written communication, and collaboration skills. About the job Nested within the Hardware UX team, the Human Factors (HF) practice aims to provide hands-on research insights that directly impact design decisions and strategic planning. Our focus is to make sure our portfolio products fit into people’s lifestyle by being accurate, meaningful and comfortable to use. We are passionate about finding out how hardware integrates with the human body. We do that by looking at it through a physical lens (e.g. ergonomics/human factors, anthropometry, biomechanics), we also strive to learn users’ goals, comfort and emotions to help define the products and experiences we create. HF is one of the driving forces behind gathering these insights and then using them to inspire and inform physical and software design. This role will focus on quantitative sensors of users and their environments. We collaborate closely with Engineering and Product Management to create innovative, accurate, reliable, and great-looking products that people love to use. As a skilled, experienced and empathetic Quantitative HF Researcher, you'll have the opportunity to support our practice in developing innovative and accurate products. User experience is at the forefront of how we create intuitive, innovative, and beautiful products that people love. We strive to learn and understand our users’ needs, behaviors, and emotions to gather insights that inform product strategy and design. Our UX teams include designers, researchers, content strategists, and engineers who are passionate about quality, usability, and simplicity. We work on collaborative teams to solve complex challenges and craft experiences that highlight our products’ unique capabilities and personalities. Our work touches billions while exemplifying a key principle that is core to Google’s philosophy: “Focus on the user and all else will follow.” Responsibilities Design, run and interpret complex quantitative user studies. Conduct literature reviews. Run competitive analyses. Run user research sessions in the lab and field. Prepare user testing activities (e.g. create screener, recruit participants, lab setup, coordinate support materials, coordinate studies across multiple teams and stakeholders etc.). Convey findings and formulate recommendations clearly utilizing critical thinking. Establish rapport with stakeholders, understand their requests and present research findings that address their questions. Collaborate with other researchers on reviewing study plans, suggesting methodologies, assisting with data analysis.