In Adobe Research, we create innovative technologies relevant to our software products for consumers, creative professionals, developers, and enterprises. While that mission sounds simple enough, it takes a special mix of passionate employees, committed leadership and trust in the creative process to make it all happen. We begin by bringing together the smartest, most driven people we can find, and we allow them the freedom to nurture their intellectual curiosity, while providing them with the necessary resources, support and freedom to shape their ideas into tangible results.

Adobe San Francisco, CA, USA
Dec 18, 2018
Internship
The AEM Engineering Response Team (ERT) drives cross-functional response to critical technical incidents, acting as quarterback and customer advocate within Engineering, and as an expert representing the Engineering organization to our customers and partners. We ensure customer success by reducing the duration of escalations, increasing the quality of the response, and improving efficiency of engagements between Engineering and other Adobe teams. This internship opportunity will be focused on providing quantitative insights of customer interactions and product release metrics.  Specifically, we are seeking world-class problem solvers who have a passion for data collection and visualization with a focus on execution and delivery. The ideal candidate will have a combination of both technical skill and business acumen.  As a global player Adobe provides opportunities to work and collaborate across geos and cultures in a diverse workplace and within a highly involved community.  Your contributions will influence levels of engagement and improve the quality of customer experience with Adobe.  Responsibilities : Autonomously collect data and create reports to improve ERT process, taking care to document your work and train others with respect to the process and tools created. Prototype and develop dashboards for data analysis. Suggest and contribute to data collection process improvements. Work with the ERT team as they plan and coordinate customer escalation activities such as calls or responses to inquiries.   Requirements : Working towards an MBA or Masters in Computer Science or similar degree from an accredited university or college. Demonstrate experience, familiarity and ease with handling large data sets and crunching numbers. Ability to translate business questions into structured analysis and data analytics into business insights. Exceptional organizational, presentation, and communication skills as well as experience in the role of using statistical analysis. Exceptional written and verbal communication skills with the ability to translate complex problems into simpler terms, and effectively influence both peers and senior leadership. Ability to make data-driven decisions and highly results-oriented. Effective communicator with an open-minded attitude within a diverse community of technical and non-technical stake holders. The ideal candidate will have technical familiarity with tools such as Power BI or Tableau.   At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists . You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.  If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.  Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability or veteran status.
Adobe San Francisco, CA, USA
Oct 25, 2018
Internship
We are committed to build the outstanding digital experience our customers expect when utilizing the AEM platform. The AEM Screens team at our Adobe office in San Francisco is hiring an engineering talent to support and extend our frontend development team. Web technologies are our bread and butter to deliver a platform that provides consistent design and superior UX across several solutions, like Mobile Web, Mobile Apps, Social Communities, eCommerce, Personalization and more.  Your work will impact millions of users, for example when they’re able to experience the web/signage seamlessly across devices. Your research and contributions will improve the performance, influence the level of engagement, and the quality of a holistic user experience. We work in small cross functional teams. As a global player Adobe provides opportunities to work and collaborate across geos and cultures in a diverse workplace and within a highly involved community.  You are familiar with network protocols, web services, standard API’s, or modern JS frameworks to build and integrate Mobile and Web experiences. If you have a passion to collaborate on an internal web framework, want to take the opportunity to utilize your strong analytic skills, as well as your ability to implement detail-oriented pixel perfect designs, you’d be our best candidate for this position. We use agile software development methodologies and work in a genuine, collaborative environment with Experience Designers, Software Engineers, Software Architects, Product Owners, and our customers. We thrive to build new, engaging, compelling, user-friendly, touch first, interactive experiences tailored to serve our customers in the evolving enterprise market.  Welcome on board! Your confidence to research and evaluate workflows will enrich our exceptionally innovative team. You will have the opportunity to contribute significantly to our full stack software architecture. You’ll find an environment to grow and learn, contribute and enjoy your creativity.  At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists . You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.  If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.  Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability or veteran status.