Our success starts with our people.

We work with the UK’s most pioneering public and commercial sector organisations to build the solutions and resources to enhance services, empower customers, and provide powerful insights to improve business outcomes. But none of this would be possible without our incredible team of talented and dedicated individuals that make ANS stand out from the crowed.

ANS Group Manchester, UK
Dec 20, 2019
Job - Full time
Our Managed Services Team is in need of an experienced Service Desk Analyst. You will be working within a close-knit and highly skilled Service Desk team as you support and develop our customer base. If you want to work for the UK's leading Digital and Cloud experts who are a Microsoft Azure Expert MSP, then you've come to the right place.  In this role, you'll be expected to:      Ensure all tickets are processed within service level agreements and KPI’s. Hold an understanding of SLA tables and the priority matrix. Ensure clear ticket updates Conduct initial triage and assessment of incidents and service requests Process a customer ticket both technically and procedurally via Phone, Email or Web portal in line with defined SLAs and KPIs Escalate and proactively chase vendors and external support groups Work through own ticket queue and assist other team members where appropriate Assess and take ownership of changes to...
ANS Group Manchester, UK
Aug 02, 2019
Job - Full time
At ANS, we rely on powerfully insightful data to power our systems and solutions. We're seeking a Data Scientist to deliver that insight to us and our customers on a daily basis. Our ideal new team member will have the mathematical and statistical expertise you'd expect from a passionate Data Scientist. Couple that with a naturally curious and creative mind, that's no so easy to find. Hidden opportunities need to be uncovered but we want someone who is excited by a new challenge. We want you to ask the questions, build the rapport and understanding and connecting all the dots which will help you to ultimately reach the goals set out to maximise the potential of the data!   In this role, you'll be expected to:  Collaborate with product design and engineering to develop an understanding of needs Research and devise innovative statistical models for data analysis Communicate findings to all stakeholders Enable smarter business processes - and implement...